Privacy Policy

Information We May Handle

Personal information can include registration details, contact information, date of birth, account preferences, identity information, verification records, transaction information and details connected with the use of Dolly Casino Online.

Technical information can also be generated when the website is used. This may include browser and device information, session data, page interactions, security records and technical information required to maintain website functionality.

Additional information can arise through account activity. Examples may include casino game history, Sports activity, tournament participation, Challenge progress, Coin-related activity, Shop interaction and use of promotional rewards.

How Information May Be Used

Personal information may be used where reasonably necessary to operate Dolly Casino Online, maintain account functions, process requested activity and protect the integrity of the website and related services.

• To create, maintain and secure an account.
• To provide access to casino games, Sports, tournaments, Challenges, Shop features and promotions.
• To process and record deposits, withdrawals and other account transactions.
• To confirm age, identity, account ownership or payment ownership where verification is required.
• To calculate qualifying promotional activity, Challenge progress, Coins and tournament participation.
• To detect suspected misuse, fraud, duplicate accounts, collusion or unusual activity.
• To investigate payment, technical or account-related issues.
• To support responsible gambling, security and compliance requirements.
• To provide account-related or permitted promotional communications where applicable.

Payments and Transaction Information

Payment-related information can be processed when a deposit, withdrawal or other account transaction is requested. This can include the selected payment method, transaction amount, time, status and records showing whether the transaction was completed, rejected, reversed or remains pending.

Transaction information may also be used to verify ownership, protect against unauthorised activity, investigate unusual payment behaviour and resolve account-related payment issues.

Payment information is intended to be handled only where necessary for the relevant account or transaction function. Visitors should not publish sensitive payment information through public areas of the website.

Identity and Account Verification

Verification can be required where it is necessary to confirm identity, age, account ownership, payment ownership or eligibility to use a particular feature or promotion.

Depending on the circumstances, this may involve identification information, proof of address, payment-related evidence or other records reasonably relevant to the verification being completed.

Verification information should be used only for legitimate account, security, compliance and fraud-prevention purposes and retained only for as long as reasonably required for those purposes.

Games, Sports, Challenges and Reward Activity

Information can be generated when an account interacts with casino games, Sports markets, tournaments, Challenges, Shop & Coins features or promotional offers.

Tournament information can include qualifying activity, event scores, leaderboard position and reward status. Bonus information can include qualifying deposits, activation status, wagering progress and Free Spins usage.

Challenge and Coin information can include completed objectives, weekly progress, Coin balances, qualifying activity and Shop-related reward actions.

Recording this activity helps apply the relevant rules, maintain account history and investigate questions or disputes connected with a particular feature.

When Information May Be Shared

Information may be made available where reasonably necessary to support functions such as payment processing, verification, website operation, security, fraud prevention, account support or delivery of casino-related services.

Only information reasonably required for the relevant purpose should be used or made available, and it should remain subject to appropriate confidentiality, security and legal requirements.

Information may also be disclosed where required by applicable law, where necessary to protect legitimate rights or security, or where suspected unlawful or abusive activity must be investigated.

Personal account information is not made public simply because Dolly Casino Online is used. However, limited information such as an approved display name, score or leaderboard position may be visible where a tournament or competition is designed to display participant rankings.

Retention of Personal Information

Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required for security, accounting, dispute handling, fraud prevention or applicable obligations.

Different categories of information can have different retention periods. Account and transaction information may, for example, need to remain available for longer than temporary technical or browser information.

When information is no longer reasonably required, it should be deleted, anonymised or otherwise handled in accordance with the applicable retention process.

Privacy Choices and Information Requests

Depending on the applicable circumstances and law, individuals may have rights or choices concerning their personal information. These can include requesting access, correction, deletion, restriction or other appropriate handling of personal data.

Where a particular type of processing depends on consent, that consent may be capable of being changed or withdrawn where applicable.

Some requests can be limited where information must still be retained for security, fraud prevention, legal obligations, dispute resolution or verification of the request itself.

Optional promotional preferences can be managed through the controls made available for the relevant account or communication. Essential security and service information may still be necessary.

Protecting Personal Information

Reasonable organisational and technical measures should be used to protect personal information against unauthorised access, alteration, loss, disclosure or misuse.

No online environment can eliminate every security risk. Visitors should use strong account credentials, keep passwords and authentication information private and avoid sharing payment confirmation codes or recovery information.

Extra care should be taken when using shared or public devices. Account sessions should be closed when the device is no longer under the user's control.

Changes to This Privacy Policy

This Privacy Policy may be updated when website functionality, account features, information practices or applicable requirements change.

The month and year displayed at the top of this page identify the version currently presented on Dolly Casino Online.

Visitors can review this page periodically to understand the current approach to personal information and privacy.